In progress
AI Conversational Search
How conversational AI can take travellers from inspiration and exploration through to booking.
- AI
- Research
- Prototyping
Case studies
The work, in depth
Full write-ups covering the problem, the research, the prototypes and what changed as a result. These are being written up now.
In progress
Flexible Search
Helping price-conscious customers discover better-value travel dates, right where they start their search.
- Search
- Conversion
In progress
Price-led Content Modules
Making destination content commercially useful by surfacing affordable options while people explore.
- Content
- Commercial UX
In progress
Business Travel Navigation
A clearer, scalable information architecture for business products and services during a platform migration.
- IA
- Navigation